Southwick Revival – Full Terms & Conditions
These Terms & Conditions apply to all attendees, participants, traders, volunteers, and guests of the Southwick Revival event. By attending, participating in, or purchasing a ticket for the event, you agree to abide by the following terms.
1. General Conduct & Safety
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Southwick Revival is a family-friendly, respectful commemoration of the D-Day landings. Visitors must behave in a safe, respectful, and responsible manner at all times.
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Abusive, offensive, or anti-social behaviour will not be tolerated and may result in immediate removal from the event without refund.
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Attendees must follow any instructions from event staff, stewards, security, or emergency services.
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Climbing on exhibits, touching displays (unless clearly allowed), or entering cordoned-off areas is strictly prohibited.
2. Ticketing and Entry
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Entry is only permitted with a valid ticket for the specified date.
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Tickets are non-transferable, non-refundable, and valid only for the event, date, and time shown unless otherwise stated.
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Re-entry may be restricted. Wristbands or stamps may be used for multi-venue access.
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Carers accompanying paying visitors may enter free of charge upon presentation of appropriate proof (e.g. carer ID, DLA/PIP documentation, Blue Badge).
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Children under 5 enter free. All children under 16 must be accompanied by an adult at all times.
3. Refunds and Cancellations
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Tickets are generally non-refundable.
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Refunds (minus a processing fee) may be considered up to 14 days before the event, at the discretion of the organisers.
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If the event is cancelled, postponed, or significantly rescheduled due to circumstances outside of the organisers’ control (e.g. extreme weather, government restrictions, or safety concerns), a refund or ticket transfer may be offered.
4. Map Room & Tunnel Tours
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Tickets for Map Room and Tunnel Tours are sold separately and are extremely limited.
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Time slots are fixed and cannot be changed.
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Password-protected waitlist links may be provided and will expire at the time stated in the communication.
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Late arrival may result in forfeiting your tour slot.
5. Accessibility
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Southwick Revival aims to be inclusive. Key routes, toilets, and venues have accessible access where possible.
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Designated disabled parking is available. Please contact the organisers in advance to arrange assistance if needed.
6. Weather and Environment
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The event runs in all weather. Please dress appropriately for rain, mud, or sunshine.
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No refunds will be offered due to inclement weather.
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Large umbrellas, gazebos, or other obstructive items may be restricted if they interfere with the view or safety of others.
7. Parking and Travel
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Free parking is available in clearly signed car parks. Please follow event signage and steward directions.
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VIPs, traders, and volunteers will receive specific parking instructions.
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Do not park in residential roads or private driveways — you may be towed or fined.
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Shuttle services may operate at peak times; availability is not guaranteed.
8. Traders, Reenactors & Volunteers
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Traders, reenactors, and volunteers must sign in with the appropriate coordinator and follow specific briefings and policies.
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Only approved and pre-registered traders are permitted to sell or distribute materials.
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Firearms (including deactivated or replica weapons) and pyrotechnics must be declared in advance and used only as per reenactment guidelines and by insured professionals.
9. Liability
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All visitors attend the event at their own risk.
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The organisers are not liable for any personal injury, loss, or damage to property incurred during the event.
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Medical and first aid support is available on site.
10. Lost Property
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Lost and found items should be reported to or handed in at the Information Point.
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The organisers take no responsibility for lost or stolen items.
11. Animals
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Well-behaved dogs are welcome but must be kept on a lead at all times.
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Owners must clean up after their pets.
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Animals are not permitted in certain indoor or catering areas (except assistance dogs).
12. Photography & Media
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By attending, you consent to being photographed or filmed. Footage may be used in future promotional materials or media coverage.
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If you do not wish to appear in photos or video, please notify a steward upon arrival.
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Visitors may take photos for personal use, but commercial photography must be approved in advance.
13. Resale and Unauthorised Commercial Activity
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Tickets may not be resold above face value or transferred without prior authorisation.
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Any unauthorised resale may result in ticket cancellation.
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Leafleting, unauthorised sales, and unapproved brand promotion are not permitted on site.
14. Personal Data and Privacy
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Personal information provided during ticket booking or correspondence will be used for communication regarding the event.
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We comply with UK GDPR and data protection laws. Your data will not be shared with third parties without your consent.
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See our full Privacy Policy at [Southwick Revival Privacy Policy page or link].
15. Emergency Procedures
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In the event of an emergency, please follow steward and security instructions.
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Evacuation plans are in place. Do not re-enter any area until told it is safe to do so.
16. Changes to the Event
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The organisers reserve the right to alter, amend, or cancel any aspect of the event without notice, including attractions, performers, schedule, or layout.
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Changes may be made to ensure safety, respond to weather, or due to other unforeseen circumstances.
17. Organisers & Contact
Southwick Revival is organised by a team of dedicated volunteers. The event raises funds for military charities, including SSAFA and The Rowans Hospice.
For all enquiries, please contact:
📧 [email protected]
🌐 www.southwickrevival.co.uk
Map Room Tour – Terms & Conditions
Please read the following terms carefully before booking or attending a Map Room Tour at Southwick Revival. By purchasing a ticket, you agree to the following:
1. Ticket Validity
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Map Room Tour tickets are valid only for the specific date and time slot selected at the time of purchase.
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Entry is only permitted with a valid ticket. Tickets are non-transferable and non-refundable, except as outlined in the main Terms & Conditions.
2. General Event Entry
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General entry to Southwick Revival is included with every Map Room Tour ticket.
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Please present your Map Room ticket at the main event entrance to access both the tour and the wider event.
3. Arrival Time & Meeting Point
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Please arrive at the event bus stop at least 10 minutes before your scheduled tour time.
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A shuttle will transport you to the Map Room. If you miss the shuttle, you may forfeit your tour slot, and no refunds will be issued for missed times.
4. Waitlist Access & Booking Links
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Due to high demand, waitlisted guests may be offered access via password-protected booking links.
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These links are time-sensitive and will expire at the stated time.
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Tour places are allocated on a first-come, first-served basis.
5. Conduct & Safety
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For conservation and security reasons, photography or filming may be restricted in parts of the Map Room.
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Please do not touch any exhibits and remain with the tour group at all times.
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Children must be accompanied and supervised by a responsible adult.
6. Changes and Cancellations
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Tours may be delayed, rescheduled, or cancelled due to extreme weather, safety concerns, or operational requirements.
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In such cases, ticket holders will be contacted using the email provided at booking.
Fort Southwick Tunnels Tour – Terms & Conditions
Please read the following terms carefully before booking or attending a Tunnels Tour at Southwick Revival. By purchasing a ticket, you agree to the following:
1. Ticket Validity and Entry
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Tunnels Tour tickets are valid only for the specific date and time slot selected at the time of purchase.
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Only valid tickets will be accepted. Re-entry is not guaranteed, and tickets are non-transferable unless explicitly stated.
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General entry to Southwick Revival is included with all Tunnels Tour tickets.
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Please arrive at the event bus stop at least 10 minutes before your scheduled tour time. A shuttle will transport you to the Tunnels site. Late arrivals may result in loss of your place without refund.
2. Health & Suitability
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Attendees must be in good health. This tour is not suitable for those with mobility issues, respiratory concerns, or sensitivity to confined spaces.
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There are 168 steps to descend and some slightly uneven ground throughout the site.
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The experience takes place underground, with no access to direct natural light.
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Children must be accompanied by an adult at all times. The tour is recommended for ages 12+, but parental discretion is advised for younger children.
3. Refunds and Cancellations
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Tickets are non-refundable, except under specific conditions.
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Refunds may be considered at the organisers’ discretion if requested at least 14 days before the event, and a processing fee will apply.
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If the tour is cancelled, postponed, or significantly rescheduled due to unforeseen circumstances (e.g. weather, safety concerns), refunds or exchanges may be offered.
4. Resale and Unauthorised Transfer
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Tickets must not be resold above face value or transferred without authorisation.
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Any unauthorised resale or misuse may result in ticket invalidation and removal from the event without refund.
5. Conduct & Safety
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Visitors must behave responsibly. Unsafe or disruptive behaviour may result in removal without refund.
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Photography or filming may be restricted for conservation and security reasons.
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Suitable footwear is required. Please follow all instructions from guides and stewards during the tour.
6. Liability
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Attendance is at your own risk.
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The organisers are not responsible for personal injury, loss, or damage to property.
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Please notify us in advance if you have concerns or special requirements.
7. Personal Data and Privacy
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Personal details collected during the booking process will only be used for event-related communication.
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Your data will be handled in line with our Privacy Policy and will not be shared with third parties without consent.
8. Waitlist Access & Booking Links
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Waitlist guests may be provided with password-protected booking links.
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These links are time-limited and offered on a first-come, first-served basis.