Terms & Conditions

These terms apply to all visitors requesting disabled parking, accessibility support, or carer tickets for Southwick Revival and its associated experiences.

1. Disabled Parking

1. Disabled parking spaces are limited and allocated on a first-come, first-served basis.

2. A valid Blue Badge must be displayed at all times when using disabled parking.

3. Possession of a Blue Badge does not guarantee a parking space.

4. Disabled parking locations may vary depending on event layout, traffic management, and safety requirements.

5. Stewards’ instructions must be followed at all times.

2. Accessibility of Experiences

Southwick Revival takes place across a historic village, woodland, and military sites, some of which have unavoidable access limitations.

General Entry & Village Event

• Takes place on mixed terrain including roads, grass, and uneven surfaces.

• Mobility scooters and wheelchairs may be used in the village areas, but access may be limited in crowded conditions.

Place Woods Experience

• Located in natural woodland.

• Uneven ground and natural paths are present.

• Not suitable for wheelchairs or mobility scooters.

D-Day Map Room

• Located inside a historic building.

• Accessibility is limited due to the nature of the site.

• Wheelchair access is restricted.

• Mobility scooters cannot be accommodated.

Fort Southwick Tunnels Experience

• Not accessible for wheelchairs or mobility scooters.

• Involves 168 steps, uneven ground, and an underground environment with no natural light.

• Attendees must be in good health.

By booking tickets, visitors acknowledge these limitations and accept responsibility for assessing whether an experience is suitable for their individual needs.

3. Carer Tickets – General Entry

1. One free carer ticket is available per eligible visitor for General Entry only.

2. To request a carer ticket in advance, please email us with:

   • Proof of General Entry ticket purchase

   • Proof of registered carer status (e.g. DWP documentation, Carer’s Allowance letter, or equivalent)

   • A brief outline of any specific access requirements

3. Once approved, a carer ticket will be issued.

4. If you are unable to contact us in advance, you may bring:

   • Proof of ticket purchase

   • Proof of registered carer status

   • Valid photo ID
     Staff will assist you on the day where possible.

4. Carer Tickets & Paid Experiences (Map Room, Tunnels, etc.)

1. All experience tickets include General Entry.

2. Due to strict capacity limits, experience tickets are charged per person, including carers.

3. If you require a carer to accompany you on a paid experience:

   • Please purchase your experience ticket as normal.

   • After purchase, contact us by email with:

     • Your ticket information

     • Proof of registered carer status

4. Upon verification, we will refund the cost of one General Entry ticket (included within the experience ticket).

5. Experience ticket costs themselves are non-refundable and remain payable for all attendees, including carers.

5. Proof of Eligibility

Accepted proof may include (but is not limited to):

• DWP Carer’s Allowance documentation

• Official local authority confirmation

• Other recognised evidence of registered carer status

We reserve the right to refuse free or refunded carer tickets if adequate proof is not provided.

6. On-the-Day Support

• If you have not contacted us in advance, please speak to a steward or staff member on arrival.

• Assistance will be provided where possible, but advance contact is strongly recommended to avoid delays or disappointment.

7. General Conditions

• All tickets are issued subject to availability.

• Southwick Revival reserves the right to amend accessibility arrangements where required for safety or operational reasons.

• Decisions made by event staff on the day are final.